Every single piece in the set showed up covered in mold. I reached out to the company and they refused to rectify the issue with a replacement or a refund. They told me it’s “just rust stains” but we all know that porcelain doesn’t rust. Absolutely disgusting and terrible customer service.
Hello，
We are truly sorry to hear about your experience and sincerely apologize for the condition in which your Amelia dinnerware set arrived, as well as for the frustration caused by our earlier communication.
Our initial suggestion was to try cleaning the affected pieces because marks caused by moisture during transit can sometimes be removed. We also assured you that if the issue remained, we would provide a replacement. Once you confirmed that a replacement was needed, we promptly arranged a brand-new set and have already sent you the tracking information.Please keep an eye out for the email.
We also recognize that our earlier explanation was not as clear as it should have been, and we understand how this may have caused confusion. We take responsibility for your experience and are committed to providing both quality products and responsive after-sales support.
We appreciate your feedback.If there is anything else we can do to assist you, please don't hesitate to let us know.
I’m very pleased with the dinner set. I’m especially happy with the size and shape of the dishes. I just wish you offer serving dishes that match the shape and design.
Mit meinen Teller Set ich bin sehr zufrieden. Sehen schön aus, stabil und bis jetzt gibt's keine Kratzer. Passform und Länge ist perfekt.
Alle Teller war gut angepackt und schnell angekommen.
24-Piece White Porcelain Dinnerware Set with Raised Rim, Service for 6
Preciosa, me enamoré de ella en las fotos y cuando llegó era aún más bonita. Pondré fotos cuando pueda mudarme.
Produto de ótima qualidade! Vendedor atencioso e muito bem embalado, recomendo positivamente este vendedor.
I’m really happy with the Tara dinnerware set — it’s become my go-to set for daily meals and casual dinner guests.
It came out perfect for me because the whole set fits exactly into my Bosch dishwasher. The plates are also the perfect size and thickness for my preferences.
Me encantaron! Venían muy bien protegidos, llegaron en buenas condiciones y sobre todo, en tiempo y forma. No se sienten pesados. Espero pronto comprar un juego de 4 para poder completar para 12 personas.
I don't have very good feeling in my hands so the ribbing is perfect
This MALACASA 24-piece porcelain dinnerware set is beautiful, lightweight, and elegant. The design looks modern on the table, and the quality feels excellent for the price. The plates are easy to clean, stack nicely, and are perfect for both casual meals and hosting guests. Highly recommended if you’re looking for a simple, stylish dinnerware set that elevates your table without breaking the budget.
In love with this dish set! The design is simple but elegant. They have a nice weight to them, feeling durable without being too heavy or bulky. Can’t go wrong with a classic white set of dishes. If you’re looking for a timeless set that will never go out of style, I highly recommend these!
The delivery was very timely and the dishes are beautiful
Love the pasta bowls! Exactly what I needed. Now waiting for the plates to come back into stock so I can buy them.
I have full breakfast set, mugs, & dinner set plus serving dishes. Needed to replace some bowls because of breakages. Absolutely love Malacasa, great quality and great price highly recommend
This is a wonderful set. It's simple, clean, and the lip on the plates is great for containing the food on the plate. Good for kid and old folks. Love it.